Member Services
First Health
Web site: www.firsthealth.com (Access ID: ECM01)
Phone number: (800) 410-7989
Aetna Health Fund
Web site: www.aetna.com (no login ID required)
Phone:
(877) 235-4005
Aetna National HMO
Web site: www.aetna.com (no login ID required)
Phone:
(877) 380-8584
Find a Doctor
First Health Provider Network
Web site: www.firsthealth.com/welcome.hcc (Access ID: ECM01)
Phone:
(800) 410-7989
Aetna Provider Network
Web site: www.aetna.com/docfind (no login ID required)
Phone numbers:
Health Fund (877) 235-4005
HMO (877) 380-8584
Prescription Drug Program
Contact Medco Health at (800) 841-3361 or at www.medco.com for:
- List of participating pharmacies
- Mail-order information
- Information on covered drugs
Administrative Issues
For all plans:
- Use the Contact Us page, or
- Call us at (800) 480-9967, weekdays 9 a.m. to 5 p.m. ET.
For issues concerning:
- Benefits
- Appeals
- Plan brochures
- Questions about enrollment (to enroll, see the forms in your packet)