Who to Call

We Are Here To Help

Do you have a question about administering the benefits offered through CPG?

  • Need help enrolling an employee?
  • Do you or an employee need to contact a healthcare provider?
  • Do you want to review your institution's property & casualty coverage?

We've gathered contact information for you so that you can answer these and other questions fast.

  • Client Services - Our trained client services representatives are available to assist you with answers to your pension, healthcare, and life insurance benefits questions. Call our dedicated administrators number - (855) 215-5990 - to reach Client Services. Hours are Monday - Friday 8:30AM - 8:00PM ET (excluding holidays). 

Please note: the Client Services Call Center is closed Thursdays from 2:00PM - 4:00PM ET for staff product training.

  • IBAMS - The Integrated Benefits Account Management Services (IBAMS) Regional Account Specialists provide individualized service, support, and education to Episcopal dioceses and institutions for all CPG employee benefits. For more information, see Account Managers.
  • Health Plan Carriers - Contact information for the Medical Trust and health plan carriers for the plans offered through the Medical Trust. See Medical Trust.
  • Property & Casualty - Locate your local representative for The Church Insurance Agency Corporation. View the list of representatives.

You can email your questions to us - go to Contact Us, select the benefit you have a question about, and submit your email.