Protecting Property and Peace of Mind: We’re Here for You

When a storm strikes, a pipe bursts, or an accident occurs, being prepared can make all the difference. At Church Insurance Companies, we’re committed to guiding you every step of the way and helping you keep costs and stress to a minimum.

Preparation Is Key

The best time to prepare is before a loss occurs. Keep an up-to-date inventory of your property, including photos and receipts, in a secure location. Review your policy annually to ensure that it reflects your institution’s current needs. Simple measures—such as installing leak detectors, maintaining roofs and gutters, and training staff on protocols—can make a big difference in reducing damage when misfortune strikes. Learn more about protecting your property from common risks.

Filing a Claim

Start by ensuring that everyone is safe. Then, submit your claim as soon as possible. Our new online service provides a quick, convenient, and safe way to upload photos, police reports, documents, and details 24/7. Using the Property and Casualty Insurance section of Church Pension Group’s My Admin Portal (MAP), you can track your claim status and receive expedited direct deposit claim payments.

You may also report a claim by calling 800-223-5705 (press 1 to connect to our claims intake staff) or emailing claims@cpg.org. Find additional information on the claims process, along with the necessary forms.

For a smooth claim experience, it is important that you collect and share as much information as possible about the incident. Be sure to include the date it occurred, the best contact information for us to follow up with you, and as many details, documents, and pictures as possible.

During and After the Claim

Keep a record of all communication, repairs, and expenses. Stay engaged throughout the process, and if you have any questions, don’t hesitate to reach out to us. Our team is here to support you. Once your claim is resolved, use this experience to fine-tune your preparedness plan and strengthen your risk management strategy.

Remember, when something unexpected happens, every minute counts. Being prepared before a loss, knowing what steps to take during the claims process, and staying informed can help protect your property, reduce costs, and restore your peace of mind.