Important Claims Reporting Tips
No matter how strong your safety and loss control program is, you will, unfortunately, encounter claims. Accidents do happen and prompt, complete reporting is the first step towards a successful outcome. Take these steps towards a successful outcome:
When reporting claims, report them immediately – don’t delay.
Call us at (800) 223-5705.
Collect as much information as possible regarding the loss, such as contact name and phone number, name and address of the church or reporting location, parties involved, date and time, policy number, accident description, and type of injury.
Submit all police reports, estimates, photos and any materials/receipts. You can email us at firstname.lastname@example.org.
Do not speak with third parties about the claim and do not discuss “fault.”
After Hours/Emergency Claims
Please call (800) 223-5705 for instructions on how to connect with our main field adjustment/investigation company for assistance in managing your claim.
If you have a sensitive claim to report, such as misconduct matters or severe injury, please call:
Sam Carucci, Esq., Vice President, (800) 223-6602 x1348
Kenneth Miller, Claims Examiner, (800) 223-6602 x1340
Learn More About Claims
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