Starting March 17, 2021, Cigna will require the use of two-step authentication for myCigna online account access.
Email notifications will be sent to anyone who has not yet activated two-step authentication, to let them know it is no longer optional.
To use two-step authentication, people must have a valid mobile phone number or valid email address. On March 17, those who have not yet added two-step authentication will not be able to access their online accounts until they do so.
For questions, please call 800-244-6224.
Helping Clergy & Lay Employees
To help your employees understand their health benefits, you’ll find important information about active clergy and lay employee benefits here:
- Health plan options and information
- Pharmacy coverage
- Vision and dental plans
- Behavioral health services
For retirees, see information about the Medicare Supplement plans.
We Are Here to Help
The Cigna Employee Assistance Program (EAP) is a free, confidential 24-hour service that can help you access the resources you need if you want someone to talk to.
As a reminder, the EAP is here to help if you are struggling in the wake of recent disasters or traumatic events.