Your Data, Our Priority: Maintaining Security Together

The digital world is evolving at breakneck speed—and so are the tactics used by cybercriminals. Not long ago, identifying suspicious emails and text messages was fairly straightforward. Misspellings, odd requests, and questionable links were red flags. Today, however, the rapid growth of generative artificial intelligence (GenAI) has made scams far more convincing and widespread.

Fraudsters now use GenAI to create messages that look and sound authentic, often impersonating people or institutions you know and trust. These messages are designed to create urgency and trick recipients into sharing sensitive information.

At CPG, we are actively working to reduce these threats while investing in new technologies and programs to help keep your data safe. Features such as multi-factor authentication and secure self-service features, including Benefits Bill Pay, help protect your information from unauthorized access.

But security is a shared responsibility, and we need your help! Whether it’s protecting your own information, your family's, or your institution’s, being alert to phishing and other fraudulent activities is key. Consider these tips to safeguard private information:

• Verify sender information and links.
• Use strong and unique passwords.
• Monitor accounts regularly.
• Never share sensitive information via email, text, or unsecured portals.
• Confirm requests through trusted channels.
• Report anything suspicious.

Want more tips? Check out the Federal Trade Commission’s Consumer Advice on Phishing and the US Department of Labor’s Online Security Tips for practical ways to stay protected.

Comments? Questions? Concerns? CPG is listening. Please reach out to us at corpcomm@cpg.org.