Contact Us
UnitedHealthcare Member ID Card Error
Member ID cards displaying the wrong plan election were sent to retirees who enrolled in a UnitedHealthcare Group Medicare Advantage (PPO) plan. Replacement cards are being reissued by United Healthcare and should be received by December 31, 2021.
Questions? Call UnitedHealthcare at (866) 519-5401.
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Hours of Operation
Church Pension Group
Monday – Friday
8:30AM – 5:30PM ET
Client Services
Monday – Friday
8:30AM – 8:00PM ET
(excluding holidays)
Please note: the Call Center is closed Thursdays from 2:00PM – 4:00PM ET for staff product training.
Contact Numbers
Main Switchboard
(800) 223-6602
Client Services—Pensions, Life Insurance, Retirement Savings, Disability
(866) 802-6333
Client Services—Medical, Dental, Vision
(800) 480-9967
Administrator Support
(855) 215-5990
| Department | Phone/Fax | Email Us |
|---|---|---|
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Books, Electronic Publications & Music Church Publishing Incorporated |
(800) 242-1918 | Email CPI |
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Disability Coverage Church Life Insurance & The Church Pension Fund |
(866) 802-6333 | |
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Health Plans The Episcopal Church Medical Trust |
Health Plans (800) 480-9967 (877) 432-9274 Behavioral Health Benefits: (Cigna Behavioral Health) (866) 395-7794 (Anthem Behavioral Health) (866) 621-0554 |
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Education & Wellness |
Conference Questions: (888) 274-2828 x3014 Individual Financial Discussions: (888) 735-7114 Chaplains to the Retired: (800) 223-6602 x8357 |
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Life Insurance Church Life Insurance Corporation |
(866) 802-6333 | |
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Long Term Care Insurance For existing policies only |
Prudential Insurance Co. of America: (800) 732-0416 |
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Pension Services for Clergy & Lay Employees The Church Pension Fund |
(866) 802-6333 (877) 432-9274 |
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Property & Casualty Insurance Church Insurance Companies: Church Insurance Company Church Insurance Company of Vermont Church Insurance Agency Corporation |
Client Services: (800) 293-3525 Claims: (800) 223-5705 (212) 592-9426 Certificate of Insurance: (800) 293-3525 Billing: (800) 819-2984 Preventing Sexual Abuse: (800) 223-6602 x8361 Property Risk Management: (800) 223-6602 x1833 |
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Retirement Savings & Annuities Church Life Insurance Corporation The Church Pension Fund |
(866) 802-6333 | |
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Ordinations & Research Church Pension Group |
(800) 223-6602 | |
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General Questions |