Coronavirus Resources


Telehealth Options

Please note, you will need high-speed Internet access, a webcam or built-in camera, and audio capability.

Anthem Blue Cross and Blue Shield

  • You can access LiveHealth Online at https://livehealthonline.com or download the mobile app by searching for LiveHealth Online in the App Store® or Google PlayTM.

CIGNA

Kaiser Permanente

  • You can access their telehealth services by calling the number on the back of your ID card.

Healthcare and Benefits-Related Concerns

Medical Trust members can contact their health plan’s member services team using the number on the back of their ID card or by visiting their health plan’s online member portal.

Use these links to your section of the website for provider contact information:


Cigna Employee Assistance Program (EAP)

EAP is available to Medical Trust active members and retirees, as well as members of their immediate family. It offers an array of services deigned to assist individuals with work, life, and family issues, including support for coping with stress or assistance in identifying care for children/parents.

EAP is confidential and available 24/7 at (866) 395-7794.


1 Services are subject to the applicable plan’s cost share. Please note, telehealth is designed to help with minor, non-life-threatening conditions. During a medical emergency, individuals should always visit their nearest hospital or call 911 for assistance.