Church Pension Group | IEAP

International Employee Assistance Program (IEAP)


Balanced living hinges on well-being. It's important to recognize when circumstances cause unhealthy amounts of stress, distraction, or worry. If you’re facing difficulties, contact IEAP for confidential counseling and assistance.

The IEAP assists active and retired clergy and clergy working under an Extension of Ministry in the following dioceses:

  • Convocation of Episcopal Churches in Europe
  • Colombia
  • Dominican Republic
  • Ecuador Central
  • Ecuador Litoral
  • Haiti
  • Honduras
  • Puerto Rico
  • Taiwan
  • Venezuela
  • (British) Virgin Islands

 

Live Assistance

You and your household members can access in-the-moment phone support, short-term professional counseling, and information about local resources.

 

24/7 Worldwide Support

  24 hours a day, 7 days a week, 365 days a year

  via video, text, chat, or phone worldwide

  in your requested language

  at no cost to you

Easy Access

Website:
Cigna.com/IEAP  (company code: episcopal)

Phone:
+1 984 222 6957 (direct dial or reverse calling)

WhatsApp:
+1 984 920 6875 (text only)

Balancy app:
available from the App Store and Google Play

Online chat (via Cigna.com/IEAP)

Global Freephone:
Consult the IEAP phone list for your country's number

Life Coaching and Counseling

Scheduled sessions of up to 50 minutes are available in your requested language with a variety of local specialists. 

  • improving family communication
  • parenting and marital relationships
  • grieving the loss of a loved one
  • bullying and harassment
  • life transitions, stress, anxiety, and depression
  • managing workplace responsibilities
  • relocation and housing

Work-Life Services

These services include consultation, educational information, and referrals to the local resources that meet your needs.

  • pet, child, and elder care
  • transportation services
  • identity theft
  • fitness centers
  • tobacco cessation resources
  • alternative medicine practitioners
  • matrimonial law
  • adoption 
  • personal injury
  • wills and probate
  • budgeting, investment, and estate planning

Manager Assist

Provides expert advice and guidance on the people side of management.

  • motivating individuals
  • building high-performing teams
  • resolving employee conflicts
  • giving constructive feedback
  • addressing concerns arising within a congregation or diocese
  • trainings and seminars on 100+ topics

Critical Incident Support

Rapid help is available onsite and via phone in case of major incidents.

  • catastrophic accident
  • natural disaster
  • violent attack
  • political unrest 

The Service is Confidential

Employee support is provided by Cigna Global, an organization staffed by professionals who are completely independent of your employer. Cigna Global is bound by professional standards regarding confidentiality and does not disclose details of individuals who have contacted the service. Any information you share is at your discretion and will not be shared with your employer.