Church Pension Group | Your Role

Your Role as a Healthcare Consumer

When you or a family member are undergoing medical procedures, you may not know the questions to ask the doctor. Or you may need some assistance in selecting a physician.

One important benefit that all healthcare plans provided by the Medical Trust offer is Health Advocate. This resource can help you:

  • Understand the questions to ask about your treatment
  • Find a provider
  • Get a second opinion
  • Resolve benefit claims and correct billing mistakes
  • Get support with appealing adverse benefit determinations 
  • Research rehabilitation and after-treatment care options

Health Advocate is there to help you. Staffed by medical professionals, Health Advocate will help to answer your questions and understand your situation.

For more details:

  • Download the Health Advocate brochure.
  • Sign in to Health Advocate (password: episcopal).
  • Call (866) 695-8622. Normal business hours are Monday to Friday, 8:00 AM to 10:00 PM ET. Health Advocate can be accessed 24/7. Staff is available for assistance after hours and on weekends.


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