Access information about your medical plan,1 contact information for health plan vendors and the Medical Trust Client Services call center, and a link to the vendor’s website below. For each plan, you can download the plan summary of benefits and coverage and the plan handbook.
For more information on the types of plans offered by the Medical Trust, see Plan Types. If you work for a small employer and are eligible for Medicare, please see the information on Medicare Small Employer Exception Plan (SEE Plan).
If you are retired, please go to the retiree section for information about your benefits.
ANTHEM BLUE CROSS AND BLUE SHIELD (BCBS) PLANS
KAISER PERMANENTE PLANS
* Also available as Medicare Secondary Payer (MSP)—Small Employer Exception (SEE) (a SEE plan)
How to Access Telehealth
Use a computer or mobile device to receive telehealth services from board-certified doctors and pediatricians who can diagnose, treat and prescribe most medications for minor medical conditions and common health concerns.
For more information about health plan telehealth platforms and virtual visits with your personal healthcare provider, see the COVID-19 Support Resources page.
For plan specific details see:
- Anthem BCBS LiveHealth Online Brochure
- Anthem BCBS LiveHealth Online FAQs
- Cigna Virtual Care Brochure
- Cigna Behavioral Health Virtual Counseling FAQs
To Request Copies of Plan Summaries
You can ask for a paper copy of your summary of benefits and coverage (SBC) at any time, free of charge. Go to Forms and Publications. Check the box next to the summary you want and then click "Mail It to Me". You can also call Client Services at (800) 480-9967 Monday - Friday 8:30AM to 8:00PM ET to request a copy.
1 There are some variations in the plans offered. Check with your employer for the health plans available to you.